If you've ever seen a suspicious unknown number calling you from Columbus, Ohio or Kansas City, MO then you're not alone. Columbus earned the #1 top city spot for sending out automated calls, with Kansas City taking second place on the nation's "most annoying callers" list.
YouMail.Inc announced Columbus' taking the position of most-calls-generated this December, saying that they clocked in at 68.9 million calls recorded. Kansas City only had 42.1 million calls, for comparison.
The company records which U.S. cities send out (and receive) the most robocalls throughout the nation. December marks the second month that Columbus, OH came out on top as generating the most robocalls, although it's usually a fairly strong contender.
According to YouMail.Inc, there are a number of likely reasons as to why Columbus is consistently one of the most-called-from automated cities. The first of which being that there are an unusually high number of big financial institutions that sell and manage credit cards for third-party retailers, and so they're one of the biggest culprits of automated blanket calls.
There are also more telemarketers per capita in Ohio than many U.S. states, many of which are concentrated in the Columbus metro area. Current numbers reveal that there are more than 3,300 telemarketers employed in the Columbus, Ohio area. That explains why you're often getting calls from Columbus with no voicemail.
According to economist Bill LaFayette, those masses of telemarketers are indeed unusual. LaFayette owns the consulting firm Regionomics, and has assessed that the numbers of telemarketers working in the area are at, " 97 percent more than what you would expect in a region this size."
LaFayette goes on to explain that these high volume call centers that are both automated and/or employ telemarketers require the help of technology firms to sustain their business model. By Regionomics numbers, Columbus also has an extremely high number of these tech firms, as well. Call centers now have ample opportunities to operate at a much higher level than most areas in the U.S. and can piggyback off of the tech firm to generate more calls than anywhere else.
In addition to the less-common number of telemarketers and automated call centers located throughout Columbus, YouMail also says that it's not just debt collectors calling; it's also billing companies that provide common and recurring services like Comcast, Verizon, etc. These are typically calls asking for the consumer to step up their plan at a higher cost, or as automated payment reminders.
Some of the other most commonly-recorded calls from Columbus are the ones we've all heard of... political canvass calls, scammers like sweepstakes callers, nonprofits requesting donations, or survey-takers. Oddly enough, although Columbus was placed at number one for sending out these irritating calls, they weren't the number one city for receiving these calls; Columbus actually ranks 26th. The dubious honor of most calls received went to Atlanta, Georgia this past December, with over 59.8 million calls received.
On behalf of Columbus-- sorry, Atlanta!